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Somethin Is Goin On With UGHH And The Store!! Hmmmmmmmmm...
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AuthorTopic:  Somethin Is Goin On With UGHH And The Store!! Hmmmmmmmmm...
Tadow

Total Posts: 968
Member Since: 2017
Location: I never trust a narcissist. But they love me.
posted Wednesday, February 07, 2018 6:52:55 PM    Click Here to See the Profile for Tadow
has he even owned this place six months yet?

Partial IP: 224.194.89

Clockworx (Admin)

Total Posts: 40943
Member Since: 2012
Location: The burbs of NJ
posted Wednesday, February 07, 2018 7:27:38 PM    Click Here to See the Profile for Clockworx
^Think it's been a little over a year. I remember it was last week or two of 2016 when Quest announced site was shutting down. Then within a few weeks after that the purchase of the site was announced.

Partial IP: 73.10.82.7

bbb wall climb struggle

Total Posts: 156
Member Since: 2018
Location: nhl planter climb struggle
posted Wednesday, February 07, 2018 8:48:37 PM    Click Here to See the Profile for bbb wall climb struggle

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dR.prOf

Total Posts: 6676
Member Since: 2005
Location: +1 to clout
posted Wednesday, February 07, 2018 8:51:07 PM    Click Here to See the Profile for dR.prOf   Click Here to Email dR.prOf
I love the title of this. To me it seems to imply that if wick wick didnt get his records in another week or so he was about to go on a scooby doo-esque mission to solve the mystery of the pre-ordered vinyl

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eseph84

Total Posts: 7034
Member Since: 2004
Location: i'm wicked22's father
posted Thursday, February 08, 2018 2:02:47 PM    Click Here to See the Profile for eseph84   Click Here to Email eseph84
haha thats hilarious prof. i wanna be scrappy doo i always identified with him on some put em up underdog ish lol


this site just lost my tax return order i was about to do. ya'll fuckin up, i hate to say it ughh but yeah that type of biz gets no cheese from me.

i just ordered a couple things direct form the artists:/

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WiCkEd22

Total Posts: 36456
Member Since: 2001
Location: SF Bay Area www,twitter,com/BayAreaWicked audiomack,com/artist/wicked22 www,hulkshare,com/wicked22
posted Thursday, February 08, 2018 4:30:16 PM    Click Here to See the Profile for WiCkEd22   Click Here to Email WiCkEd22

Still nothing... SMFH!!!!

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Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Thursday, February 08, 2018 4:41:39 PM    Click Here to See the Profile for Nassau William Senior
Quest
Viewing Thread Somethin Is Goin On With UGHH And The Store!! Hmmmmmmmmm... (Hip Hop Discussion Board)
2/8/2018 4:35 PM

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born dead

Total Posts: 2536
Member Since: 2003
posted Thursday, February 08, 2018 6:01:38 PM    Click Here to See the Profile for born dead
I sent two e-mails about my order that should have shipped around 2 weeks ago and haven't received a response. I love how one of the selling points of UGHH Premier was great customer service with your own personal "concierge" and no ones getting back to me.

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Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Thursday, February 08, 2018 6:14:40 PM    Click Here to See the Profile for Nassau William Senior
and now their phone number just rings to a fax machine, lol

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AEOKQ

Total Posts: 7329
Member Since: 2006
posted Thursday, February 08, 2018 7:15:26 PM    Click Here to See the Profile for AEOKQ   Click Here to Email AEOKQ
I predict this website will shut down by the end of March, if not this month.

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Clockworx (Admin)

Total Posts: 40943
Member Since: 2012
Location: The burbs of NJ
posted Thursday, February 08, 2018 7:25:31 PM    Click Here to See the Profile for Clockworx
Their social media accounts were active as recent as yesterday. This whole situation is fucking odd.

Partial IP: 224.194.89

bbb wall climb struggle

Total Posts: 156
Member Since: 2018
Location: nhl planter climb struggle
posted Thursday, February 08, 2018 7:27:26 PM    Click Here to See the Profile for bbb wall climb struggle
Will somebody PLEASE get a hold of Ja Rule so I can make sense off all this..

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the weatherman (Admin)

Total Posts: 21742
Member Since: 2005
Location: CA
posted Thursday, February 08, 2018 7:45:36 PM    Click Here to See the Profile for the weatherman
I wouldn't be surprised if this place shut down....

I know icon was talking a big game when he bought it and had all of these amazing plans, but there is one big issue....nobody is buying physical music anymore. it's a lost cause unless you're a shop like amoeba with endless inventory and a cool experience to sell to the customer. target and best buy are going to cease selling cd's this year, local mom and pop places are all but gone, and digital music is booming.

there isn't any money to be made in this shit anymore....icon isn't going to sit there and spend a bunch of money with all these crazy ideas if he can't even make money in the store. I mean look at the boards now too....it's like the same 8 people coming around posting. this shit is dead.

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Lenny Dykstra

Total Posts: 219
Member Since: 2004
posted Friday, February 09, 2018 11:38:46 AM    Click Here to See the Profile for Lenny Dykstra
Comparing Quest to Mike isnít fair or realistic. Mike runs a business that has nothing to do with this place. That is what made him successful. He travels the world. Buying out UGHH was partly ego, novelty and fun I'm sure. Iím also sure he has a team in place to drive this bus, but just last week Mike was in Europe I believe so replying to orders is probably not on his priority list.

That said, I donít defend these actions. I am a firm believer in communication and if you pay for something, well, you should receive it. There are no excuses there.

But this was Questís baby. This is all he did. He didnít have a side SEO business or give lectures or live out a suite case most of the year. I do believe Mike has good intentions, although, Iím sure he might have some regret to. The forum is separate from the business, which is why I never cared to get into the business side of things. Still, there should be somebody in charge who replaced Quest to facilitate all orders. Someone who can respond to emails and reassure all the consumers/investors/supporters that everything will be alright. The forum is dead because social media killed that. You didn't have Facebook, IG or Twitter 10 years ago siphoning our time. Plus, all those people who used to get in fights with Immortal Tech or Copywrite or whoever are much older now. Families, kids, real jobs, real life shit. There is only so much time you can invest these days. You think El-P, Sage or Slug comb the forums as much as they once did? We're old as fuck now and we get our immediate kicks in smaller doses from other social platforms.

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no mask

Total Posts: 10121
Member Since: 2014
Location: Buffoonery!
posted Friday, February 09, 2018 12:00:24 PM    Click Here to See the Profile for no mask
not sending orders on time plus not responding to phone, email or the forum makes me think theres a big problem and he's just waiting to break it to people.. also the forum search thing has been weird since mid last year and i can only go back 7 pages too!

dosnt look good.

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FUCK UGHH.COM

Total Posts: 7
Member Since: 2018
Location: Clifton
posted Friday, February 09, 2018 12:00:36 PM    Click Here to See the Profile for FUCK UGHH.COM
The piece of shit owner of this place has the goddamn time to update social media pages, but can't take a second to respond to the 20 emails I've sent. The piece of human garbage running this place needs to issue me a refund ASAP. I've had it with this clown show of a business. Who ever runs this place is a fucking coward and a thief. I swear my life's mission is to see this place disappear. Ive supported this garbage business since 2006 and this is what I get? Nah, you're done. I've filed complaints with the better business bureau and numerous consumer supporting agencies. The bitch coward who owns this shit show can't even supply a phone number to discuss this personally. Fuck this place. Give me my fucking money you thief.

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born dead

Total Posts: 2536
Member Since: 2003
posted Friday, February 09, 2018 1:55:31 PM    Click Here to See the Profile for born dead
lol... Damn, that's a bit much.

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no mask

Total Posts: 10121
Member Since: 2014
Location: Buffoonery!
posted Friday, February 09, 2018 2:05:33 PM    Click Here to See the Profile for no mask
^LOL

dudes suiting up in his war gear as we speak. hahaha

to fuck ughh! how much do they owe ya?

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Phatbeets

Total Posts: 12417
Member Since: 2009
Location: I like what you bring to this site tho. You're like a fluffer on a porn set.
posted Friday, February 09, 2018 2:06:16 PM    Click Here to See the Profile for Phatbeets
^ Relax NWS, you are not going bankrupt because of this. My kicks order from china was destroyed by German customs and those fucking idiots
(from a certified store) are fucking clueless so its depreciated for me. shit happens. But your order will eventually reach you.

This thread is such a bad publicity I wish it would vanish cause Iím hart broken about it, not haha - but forrealla, dammn I hope it doesnt end like this, would be unworthy of a long loyal legacy somehowÖ yes it would suck big time.

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Phatbeets

Total Posts: 12417
Member Since: 2009
Location: I like what you bring to this site tho. You're like a fluffer on a porn set.
posted Friday, February 09, 2018 2:08:42 PM    Click Here to See the Profile for Phatbeets
Icon can i reach 12k posts before you finally shut down this dump?

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dj rolo

Total Posts: 4504
Member Since: 1999
Location: New Bedford, MA USA
posted Friday, February 09, 2018 2:26:58 PM    Click Here to See the Profile for dj rolo
i had a feeling that was Nassau William Senior lol...dude is a straight clown

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Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Friday, February 09, 2018 2:31:21 PM    Click Here to See the Profile for Nassau William Senior
u guys are fucking retarded if you think that's me.

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dj rolo

Total Posts: 4504
Member Since: 1999
Location: New Bedford, MA USA
posted Friday, February 09, 2018 2:32:01 PM    Click Here to See the Profile for dj rolo
wait...people fell for that "UGHH Premier" stuff?? LOL

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Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Friday, February 09, 2018 2:38:39 PM    Click Here to See the Profile for Nassau William Senior
fired off an email to Mike...

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born dead

Total Posts: 2536
Member Since: 2003
posted Friday, February 09, 2018 4:20:48 PM    Click Here to See the Profile for born dead
I signed up for the Premier account solely for the discount. Its pretty much paid itself off for me. I order between 4-7 CD's a month usually. With the 15% discount I probably save between $8-$12 a month. Over a year it is more than the $99 cost. I was hoping they would start releasing some exclusive albums/content for the premier members, but it hasn't happened yet.

Partial IP: 224.194.89

Clockworx (Admin)

Total Posts: 40943
Member Since: 2012
Location: The burbs of NJ
posted Friday, February 09, 2018 4:54:41 PM    Click Here to See the Profile for Clockworx
Yo Wicked when was the last time you were in touch with someone from the store? I remember you saying you finally heard back from them through social media or some shit.

Partial IP: 73.10.82.7

Daddy Alfredo (Admin)

Total Posts: 7974
Member Since: 2017
Location: "chicks teevo the meatloaf"
posted Friday, February 09, 2018 8:09:45 PM    Click Here to See the Profile for Daddy Alfredo
ima tell yall like a n*gga told me
if i gotta die first
ima go out like G
just in case the world ends
just in case the world ends

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WiCkEd22

Total Posts: 36456
Member Since: 2001
Location: SF Bay Area www,twitter,com/BayAreaWicked audiomack,com/artist/wicked22 www,hulkshare,com/wicked22
posted Friday, February 09, 2018 8:14:22 PM    Click Here to See the Profile for WiCkEd22   Click Here to Email WiCkEd22

Clock, I've been in touch with Mike through email a few times. He last responded to me on Monday. He said he would get my shit sorted out immediately and I emailed him back 2 or 3 times since including today and still no fuckin response. Even dude who handles the UGHH Twitter isn't responding anymore. smh

Partial IP: 224.194.89

brotherbodhi

Total Posts: 16
Member Since: 2018
Location: Oregon
posted Friday, February 09, 2018 8:37:06 PM    Click Here to See the Profile for brotherbodhi   Click Here to Email brotherbodhi
I ordered shit from the store on January 9th. Immediately got an email (auto generated) letting me know that my order was received and it would be shipping out soon.

Weeks go by and I haven't heard anything. So I email and don't even get a response. Almost sent PayPal a request for a refund but decided to wait a little longer since PayPal gives you a long time on that shit.

February 2nd, my shipment randomly showed up at my house. And nothinrg was damaged (had damaged records the previous time I ordered from the store)

Then I got an email from UGHHA with this message:

"we want to be upfront with you about why your order is taking a while to ship. Over the holidays, we had a lot of help here at the UGHH warehouse. However, once the holidays were over, several people from the UGHH team phased out, leaving us with a lot of orders (even more emails) and a fewer number of hands.

We want to assure you: YOUR ORDER IS IN A QUEUE AND WILL BE SENT TO YOU. We are in the process of updating our systems to fix this problem so shipping delays won't happen again.

As we comb through your emails, please keep in mind that we are fully willing to issue a refund if the shipping delay is too long for you. We will respond to your inquiries this week and let you know what the status of your order is.

We're proud to have you as a loyal UGHH customer and we're sorry if we let you down over the past two weeks. Keep an eye out for another update."

Then they gave me a code for $10 off my next order. And of course I was dumb enough to use that code and now I'm waiting in the dark for a shipment all over again lol

Partial IP: 224.194.89

Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Friday, February 09, 2018 8:55:07 PM    Click Here to See the Profile for Nassau William Senior
Lol bodhi at the coupon

Based on bodhiís post, Iím guessing weíll see our shipments at some point. Last order from me tho. Glad it was only 1 album.

Partial IP: 224.194.89

litney spears

Total Posts: 1964
Member Since: 2017
Location: ďI hate that the bitch wears lipstick while eating food, she basic as fuckĒ - virgin loser NHL
posted Friday, February 09, 2018 10:11:28 PM    Click Here to See the Profile for litney spears
lol at buying Cds past 2004 😂;😂;😂;😂;

Partial IP: 224.194.89

born dead

Total Posts: 2536
Member Since: 2003
posted Tuesday, February 13, 2018 11:07:22 AM    Click Here to See the Profile for born dead
Anyone who ordered recently get their stuff? I'm still waiting on an order that should have shipped around 1/26. I've sent 2 e-mails and have yet to receive a response. Wicked, you said earlier that you got part of one of your orders. You ever get the rest? Have you received any new responses?

Partial IP: 224.194.89

Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Tuesday, February 13, 2018 11:23:05 AM    Click Here to See the Profile for Nassau William Senior
nothing, thinking about calling my bank at this point.

Partial IP: 224.194.89

born dead

Total Posts: 2536
Member Since: 2003
posted Tuesday, February 13, 2018 1:17:20 PM    Click Here to See the Profile for born dead
Anyone know Mike's e-mail address? I'm going to shoot him a message as well.

Partial IP: 224.194.89

Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Tuesday, February 13, 2018 1:47:20 PM    Click Here to See the Profile for Nassau William Senior
mike at ughh dot com

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Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Tuesday, February 13, 2018 1:54:13 PM    Click Here to See the Profile for Nassau William Senior
autoreply from another email I sent

Dear NWS,

We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
https://ughh.freshdesk.com....

Thank you for your patience.

Sincerely,
UndergroundHipHop Support Team


Of course the link to the freshdesk says that I need to signup or some bullshit.

Partial IP: 224.194.89

Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Tuesday, February 13, 2018 2:01:59 PM    Click Here to See the Profile for Nassau William Senior
jfc, they are still posting on FB as recent as last week, people are in the comments calling UGHH thieves for not sending out their orders. Not one reply from UGHH back at their customer.

My bank is getting a call. Stay tuned.

Partial IP: 224.194.89

born dead

Total Posts: 2536
Member Since: 2003
posted Tuesday, February 13, 2018 2:06:38 PM    Click Here to See the Profile for born dead
Yeah... Signing up to review the status is bs.

Partial IP: 224.194.89

Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Tuesday, February 13, 2018 2:16:14 PM    Click Here to See the Profile for Nassau William Senior
Claim filed. Should have my money back within 10 business days.

Partial IP: 224.194.89

Nassau William Senior

Total Posts: 3448
Member Since: 2016
Location: Being like a shrink in the underground for the masses.
posted Tuesday, February 13, 2018 2:27:07 PM    Click Here to See the Profile for Nassau William Senior
To UGHH.com,

Thank you for the past 15 years or so. It's been fun, hasn't it?

Remember when Xzibit and Eminem were UGHH. We used to refer to them as "a friend of ours"...and then that commercial mainstream lame Dr. Dre took him.

Memories, light the corners of my mind. Misty water-color memories, of the way we were.

Thank you for always being the trust tree, and the nest, for all us wigs.

The End,

NWS

Partial IP: 224.194.89

born dead

Total Posts: 2536
Member Since: 2003
posted Tuesday, February 13, 2018 2:29:17 PM    Click Here to See the Profile for born dead
I just shot mike an e-mail. Hopefully I get a response soon...

Partial IP: 224.194.89

Sp 90s

Total Posts: 2811
Member Since: 2013
Location: New York
posted Tuesday, February 13, 2018 10:34:53 PM    Click Here to See the Profile for Sp 90s
Wicked single handedly kilt ughh dot com with this thread. Good nighttt

Partial IP: 224.194.89

PhillyMikeG

Total Posts: 13
Member Since: 2017
Location: Philadelphia
posted Thursday, February 15, 2018 7:23:15 PM    Click Here to See the Profile for PhillyMikeG
Placed an order in late December and still haven't received it or gotten any response to my emails for the past two weeks.
UGHH was good but not anymore.
I already put in for a refund from paypal since UGHH has yet to respond to anything.

I don't care if one or twenty people leave. If the orders cannot be delivers then spend the time refunding all the customers.

Partial IP: 224.194.89

Lenny Dykstra

Total Posts: 219
Member Since: 2004
posted Friday, February 16, 2018 9:54:11 AM    Click Here to See the Profile for Lenny Dykstra
Besides the mike at UGHH are you guys trying other avenues to reach out? I see Mike is active on social media. Did you try and slide in his DMs?

Partial IP: 224.194.89

born dead

Total Posts: 2536
Member Since: 2003
posted Friday, February 16, 2018 4:29:50 PM    Click Here to See the Profile for born dead
I sent two e-mails to the "Contact Us" section of the website, I sent Mike an e-mail at mike at ughh.com and I hit him up on Twitter yesterday. I haven't received any response at this point. I'm hopeful that things will get sorted out, but I'm thinking of canceling my order. Funny thing is, my wife just purchased me a gift card as an anniversary gift a day or two ago. I told her she may have to cancel it as the store isn't shipping anything...

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moodz

Total Posts: 8157
Member Since: 2006
Location: In Tromaville talking Hip Hop with Lloyd Kaufman
posted Friday, February 16, 2018 4:55:23 PM    Click Here to See the Profile for moodz
Well this sucks. I was literally gonna make a big ordee today and I decided ton scroll through the Forums first and saw this post. Wicked whats the word? Any more communication about your orders?

Partial IP: 224.194.89

complecks613

Total Posts: 1131
Member Since: 2013
Location: Ottawa
posted Friday, February 16, 2018 7:25:58 PM    Click Here to See the Profile for complecks613   Click Here to Email complecks613
Im really upset about this issue. i have plead with the owner to pay me for releases i gave them at near cost which they sold out long ago. its been almost 4 months. i had a lot of respect for this site for decades and only wanted my music sold here out of love for the community. but i dont do this for free nor do i want to lose out of pocket to contribute here so i will write off my losses and keep it moving.

2 albums dropping march/ april simultaneously. both exclusive material. will announce soon but will drop a hint about each...

14 track album by New Jersey artist sourced from og masters (93-96)

7 track demos ep by toronto crew (96-97)

Bomb Shelta Association will be held off til vinyl is ready. peace to everyone who supports and thumbs down to you know who...

Partial IP: 224.194.89

born dead

Total Posts: 2536
Member Since: 2003
posted Saturday, February 17, 2018 12:05:30 PM    Click Here to See the Profile for born dead
I tweeted at icon asking what was going on with my order and the site and haven't heard a response. His twitter is at iconthemicking. Hit him up and hopefully he can let us know whats going on with the site and our orders.

Partial IP: 224.194.89

no mask

Total Posts: 10121
Member Since: 2014
Location: Buffoonery!
posted Saturday, February 17, 2018 2:40:38 PM    Click Here to See the Profile for no mask
i think he might be done with this forum. after x-mas i remember icon mentioning that there didnt seem to be many forum users checking out the store or buying shit. he was putting all those huge adds over x-mas at the top of the forum page and maybe he dosnt think it helped sales. also, people on here have been critical of him and the site. why else wouldnt he respond? he was communicating with us here and there up until x-mas.

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Post Coital Cigarette

Total Posts: 665
Member Since: 6/2014/2015
Location: Like minds think alike
posted Saturday, February 17, 2018 3:42:20 PM    Click Here to See the Profile for Post Coital Cigarette
i love how icon came here at the beginning showing off his "statistics" and now cant even fulfill a handful of orders

i think we should all use his email the same way we used wicked22 for everything; get him signed up a few places, you know?

Partial IP: 224.194.89

Seme__one

Total Posts: 1883
Member Since: 2016
Location: I wanna chill on Sugar Hill
posted Saturday, February 17, 2018 4:09:17 PM    Click Here to See the Profile for Seme__one
"lol" whats the point in more ads, boosting internet traffic to get more customers if they can't even fufill existing orders?

Great way to run a business.......I think this thread has put me off ever ordering anything from here again

Partial IP: 224.194.89

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